Terms of Service

1. Who we are. True Legal Solutions LLC ("TLS") provides process serving, court filing, skip tracing and, in Harris County, Texas only, eviction support services. TLS is not a law firm, is not a substitute for an attorney, and does not provide legal advice. Information on this website is general information, not legal advice.

2. Engagement. Submitting a form, calling or texting does not create an engagement. Services begin only after you sign our engagement letter (or place an order) and pay any required invoice. If these Terms conflict with a signed engagement letter, the engagement letter controls.

3. Your responsibilities. You agree that the information you give us is accurate and complete, and that you are authorized to request the service. For eviction matters, that means you are the property owner or are authorized in writing by the owner. You are responsible for decisions about your legal matter.

4. No guarantees. We do not guarantee any outcome, judgment, date, successful service, or that a person will be located. Courts, constables and other third parties control parts of every process. Turnaround times we publish are typical, not guaranteed.

5. Eviction services. Eviction services are offered only for properties in Harris County, Texas. Eviction citations and writs are served and executed by a sheriff or constable, or another qualified law-enforcement officer when permitted by Texas law, not by TLS. TLS delivers pre-suit notices and coordinates with officers; delivery photos and GPS records document delivery but do not guarantee that a court will accept it. On packages that include it, TLS appears at justice court hearings as the owner's authorized agent, as permitted by Texas Rule of Civil Procedure 510.3. TLS does not handle appeals to county court. If a matter calls for legal advice, such as legal defenses, counterclaims or an appeal, we recommend you consult an attorney. We can refer you to an independent attorney, whom you hire and pay directly. TLS receives no referral fee.

6. Fees and payment. Fees are listed on our website or quoted in writing. Court, constable and third-party fees are charged at cost. Eviction service fees and estimated court and constable costs are paid upfront. Service fees are non-refundable once your engagement letter is signed or work has begun. Unused court and constable funds are credited back. Notice-to-vacate fees may be credited toward a filing package as stated on our website.

7. Skip tracing. Skip tracing is provided only for permissible purposes allowed by law, such as locating a party for service of process, litigation or collection of a judgment. It is not a consumer report and may not be used for decisions about credit, employment, insurance, housing or tenant screening.

8. Limitation of liability. To the fullest extent allowed by law, TLS's total liability for any claim relating to a service is limited to the fees you paid TLS for that service. TLS is not liable for indirect, incidental or consequential damages, including lost rent or delays caused by courts, officers or other third parties.

9. Communications. By providing your email, you agree we may email you about your request. Text messages are sent only with your consent as described in our Privacy Policy.

10. Governing law. These Terms are governed by Texas law. Venue for any dispute is Harris County, Texas.

11. Changes. We may update these Terms. The date above shows the latest version.

Contact: hello@truelegalsolutions.com · (832) 900-3455