The Top 5 Mistakes to Avoid When Hiring a Process Server

When legal papers need to be delivered, choosing the right process server is critical. The accuracy, speed, and professionalism of service of process can directly affect the outcome of your case. Unfortunately, many people make simple mistakes when selecting a process server — mistakes that can lead to delays, added costs, or even dismissed cases.

To help you avoid these pitfalls, here are the top five mistakes to watch out for when hiring a process server.

1. Hiring Based on Price Alone

It’s tempting to go with the cheapest option, but in legal matters, you often get what you pay for. A low-cost process server might cut corners, lack proper training, or fail to provide the documentation courts require. In the long run, a failed service attempt can cost much more than investing in a reliable, professional provider.

2. Not Checking for Proper Licensing and Compliance

Process serving is governed by strict rules that vary by state. Hiring someone who isn’t properly licensed, certified, or knowledgeable about your jurisdiction’s requirements can put your case at risk. Always confirm that your process server understands the local rules of civil procedure and has the credentials to serve legally.

3. Overlooking Experience with Difficult Serves

Not all serves are straightforward. Defendants sometimes avoid service, addresses can be outdated, and situations may require creative problem-solving. An experienced process server knows how to locate individuals (with skip tracing if necessary) and handle evasive recipients professionally — without violating the law.

4. Failing to Ask About Proof of Service

Courts require a properly completed and timely affidavit of service (or proof of service) to verify that documents were delivered. If your process server can’t provide accurate and court-accepted proof, your case may be delayed or dismissed. Always ask how they document service and whether their affidavits comply with local court standards.

5. Not Considering Communication and Reliability

A good process server should keep you updated — from initial attempts through successful completion. Many clients make the mistake of hiring someone who “goes silent” after being paid. Look for a process server who offers real-time updates, GPS tracking when possible, and a professional commitment to communication.

Final Thoughts

Hiring a process server is more than just checking a box — it’s a crucial step in ensuring due process and protecting the integrity of your case. By avoiding these common mistakes and choosing a professional, licensed, and communicative service provider, you’ll save time, money, and frustration.

At True Legal Solutions, we pride ourselves on offering fast, reliable, and nationwide process serving — with the professionalism your case deserves.